FAQ

At Let Mama Clean, we offer a variety of convenient and secure payment options to make paying for your cleaning services as easy as possible. We understand that our clients have busy schedules, and we want to make the payment process as simple and hassle-free as we can.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. You can securely enter your credit card information on our website when you book your cleaning service, or you can provide your credit card information over the phone. We also accept payment via direct deposit, bank transfer, and PayPal. If you prefer to pay via bank transfer, please contact us to receive our bank account details. If you prefer to pay via PayPal, please let us know and we'll send you an invoice with a link to make your payment.

For regular cleaning services, we offer the option to set up automatic payments. With automatic payments, your credit card will be charged after each service is completed, so you don't have to worry about remembering to make a payment.

At Let Mama Clean, we take the security of your payment information seriously. All credit card transactions are securely processed through our online booking system, which uses SSL encryption to protect your personal and financial information.

If you have any questions about payments, please don't hesitate to contact us. We're here to make the payment process as easy and stress-free as we can.

At Let Mama Clean, we are committed to providing a high-quality and reliable cleaning service to our clients. We understand that a clean and organized home or office can make a huge difference in your life, which is why we go above and beyond to make sure that you're satisfied with our services.

We offer a 100% satisfaction guarantee to all of our clients. If for any reason you're not satisfied with our cleaning service, please let us know within 24 hours of the service and we will come back and re-clean the area in question at no additional charge. Our goal is to exceed your expectations and ensure that you're completely satisfied with our service.

We take pride in our work and stand behind it. Our team of experts is highly trained and uses only the best eco-friendly and sustainable cleaning practices and products to ensure that your property is clean, safe, and healthy. We are dedicated to providing a reliable and trustworthy cleaning service that you can depend on.

Choosing Let Mama Clean means choosing a superior cleaning experience. We work hard to earn your trust and to provide a high-quality cleaning service that meets your unique needs. Contact us today to schedule your cleaning service and experience the Let Mama Clean difference.

We realise that you may sometimes need to postpone or cancel your cleaning appointment. If you need to cancel or postpone your planned cleaning service, please let us know at least 24 hours in advance. You may be charged a cancellation fee if you cancel within 24 hours of the scheduled cleaning time.

We have the right to impose a cancellation fee if your cleaning service is cancelled or rescheduled with less than 24 hours' notice. This charge is equal to fifty percent of the total price of the cleaning service.

We recognise that unanticipated situations may develop, and we will try our utmost to accommodate any scheduling modifications. Please note, however, that repeated cancellations or reschedules may incur extra costs or result in the loss of your normal cleaning time slot.

At Let Mama Clean, we cherish our customers and endeavour to deliver a trustworthy and dependable cleaning service.

We appreciate your understanding of our cancellation policy, which enables us to continue offering the best possible service.